Of indent placement efficiency
Decrease in OET (Order execution time)
Our customer is one of the top FMCG companies in India. The communication channel between the plant team and the transporter is unstructured and requires constant follow-up. The plant team is unaware if the vehicle will be placed for loading or not.
Contracted transporters call brokers and driver owners to place vehicles and it’s purely done offline, through multiple calls. There is no channel for information to flow back to the consignor and provide real-time data. Lack of visibility on various indent statuses, manual work, and no performance benchmarks are just a few of the many problems in traditional indent methodology.
How Freight Tiger helped a leading FMCG client improve their placement efficiency and decrease their OET with complete visibility into every step of their indent process.
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To help a leading FMCG company with all its problems including complete visibility of their indenting process, and timely communication between stakeholders for better planning, and reducing dependency on calls and emails for each indent, Freight Tiger launched an integrated strategy that led to a 56%-90% increase in indent placement efficiency within 1 month, a 20% decrease in OET (order execution time), and reduced average manual calls 1 from 5 for each indent.
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